AUTUMN ACCOMMODATION SPECIAL

When you arrive at Champagne Castle Hotel main entrance, our Security Services will greet you. All guests arriving at the hotel must fill in the Health Declaration forms and have their temperature taken, as per Government Legislation Disaster Management Act, Act 57 of 2002. Declaration of a National State of Disaster: COVID-19 and in accordance with Section 8 (2) (d) of the Occupational Health and Safety Act.

Please note the Hotel reserves the right to not allow any guest access to the Hotel who shows any symptoms of COVID-19 or has a temperature above 37.5°C.

Once you have completed the forms with our Security Services, please then proceed to our Car park and make your way to Reception to fully check-in with this written confirmation you are reading. Please note reception requires a copy of each guests personal ID / passport or Drivers license.

As per Government Legislation all representatives in the Hospitality Accommodation Industry must comply with the new amendments to the Immigration Act 13 of 2002 especially section 40 (1) and Regulation 36 of the Act, which compels us to keep an accurate register of all visitors to our property.

During the Covid-19 pandemic, access to the property will be limited to guests who have a confirmed reservation only. Please be advised that due to the COVID-19 pandemic:

• During Covid-19, extra duvets will be provided instead of blankets, if requested.
• These protocols are in place for your own, and our teams Health & Safety.
• During your stay only minimal cleaning will be done in your Room
• Guests need to vacate their room while the room attendant is cleaning to reduce contact during this period
• All extras such as extra blankets, cushions, Directory of Services etc. have been removed from the room. They are available on request.
• Rooms will only be thoroughly cleaned after guests have departed.
• Meal Details and Times (For guests that are staying in the hotel rooms) – There will be a Mini buffet, plated by the chef. While the curfew is in place, Breakfast will be served from 07h00 – 09h30, Lunch from 13h00 – 14h00 and Dinner will be served from 18h30 until 21h30,
  
• The bar opens from 08h00 until 22h00.
• The Wellness Centre is open.
• Our bowling green is open although not in great condition currently.
• The Tennis Courts will be available but you are welcome to bring your own racquets and tennis balls.
• Trout fishing is available (permit required from Reception) should you bring your own trout-fishing gear.
• Guests are welcome to take self-guided walks on our property. Should you wish to venture beyond our property, please ensure you obtain a permit (R50) from Reception between 8am and 5pm. Guided daily walks are available.
• Volley Ball Court is open. Please request the ball from Reception.
• Badminton – rent out rackets and shuttlecock at Reception
• Horse riding – please bring your own helmet or you will be provided with one at the Stables.
• Our Pool is open.
• Games Room is not available
• Board games will not be available; we ask that you bring your own.
• The Jungle Gym is open for the young ones
• Shop – open from 8am to 5pm (closed 1-2pm). Please practice social distancing – maximum 3 people.
• Babysitting is not available
• The above is subject to change as protocols and legislature changes.