According to a new study completed by the University of Illinois and the University of Hong Kong, simply taking a walk down a tree-lined street has the power to significantly decrease your stress levels. Imagine what a walk in a forest at the foot of South Africa’s 2nd highest mountain will do?

The reviews of Champagne Castle Hotel on TripAdvisor are dominated by comments on the spectacular scenery seen from the rooms, the veranda or around the grounds of the hotel. Many of those reviews are from people who have taken a walk up onto the mountains, with either Wonderboy, our resident guide, or on their own. Those walks are often described as magical, even sacred. So a study like the one mentioned above isn’t news to us. It is helpful to have some science to include in our narrative.

Unless you’re doing the Sunset Trail, every walk starts and ends through the forest that borders the hotel. While the Hotel is within the World Heritage Site, we like to think of the forest as Nature’s Official Entrance. That means that you’re getting a double dose of stress-reduction when you go for a walk. On the way out (or into the forest) and on the way back (our out of the forest).

We’re not sure what science has to say about walking onto millions of years old mountains, or looking back down the Champagne Valley from hundreds of meters above it? Whatever science has to say, almost 50 years of talking to people at dinner about their walk during the day confirms that it’s good for your soul.

We look forward to welcoming you back from your next stress-reducing walk with us. See you soon

There’s an excited and proud buzz circulating through the team at Champagne Castle Hotel today. We’ve just heard from TripAdvisor that we’re a 2016 Travellers’ Choice winner. We’re now on their Top 25 South African Hotel’s list, and we’re rated in the Top 1% of properties on TripAdvisor.

We received the award through the reviews and opinions of the TripAdvisor global travel community who have stayed with us, and we’re extremely grateful for each review.

Every single morning the management team (made up of a representative from every department in the Hotel) meets to talk through the day before, and the day ahead. A permanent item on our agenda are the TripAdvisor reviews we receive. Every review is read out, and discussions are had on every item a guest brings up. Action points, where necessary, are tabled, executed and followed up the next day at the meeting.

Sometimes the reviews are difficult to read. One mistake from one of our team can turn someone’s stay with us from great to average, or even worse. And of course, there are reviews that are wonderful to read, because for that guest, we got it right (which of course is our goal with every one of our guests)

From all of us at Champagne Castle Hotel, a big thank you to each of our guests who take the time to post a review of their stay at Champagne Castle Hotel. Those reviews contribute to us ensuring that we’re perpetually improving everything we do, to ensure all of our future guests have the best possible stay with us.

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This past week Champagne Castle Hotel was welcomed into the TripAdvisor Certificate of Excellence Hall of Fame. From the email sent by Marc Charron TripAdvisor President for Business:

This unique accolade is granted only to those businesses that have won the Certificate of Excellence for five years in a row. As you know, the Certificate of Excellence can be earned only by receiving consistently great reviews on the world’s largest travel site

A big thank you to the 265 guests who have taken the time to post a review of their stay with us,

We recognise that TripAdvisor plays an important role in people making a decision around where they stay. We monitor TripAdvisor constantly and ensure that reviews are fed back into the daily management team meeting. Our goal is to make sure that, on your return visit, you experience an always improving Champagne Castle Hotel.

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